Salon Terms and Conditions
Punctuality and Courtesy
Arriving late may intefere with your service, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of the room for beauty and client: i.e. 5 minutes at the beginning and end of treatment.
Please arrive 10 minutes prior to your appointment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card (beauty clients only), this document is 100% confidential and is used for treatment purposes only.
Please note 24 Hours notice is required for all cancellations, otherwise we reserve the right to charge a minimum 50% to 100% of the total treatment price. Cancellations should be made by calling us on 01202 734161 on via our online booking app. Online bookings made through the app will incur a cancellation charge as per the app terms if you do not give 24 hours minimum cancellation notice on the app.
Purchase of Retail Products
All products must be paid for in full at time of purchase or ordering.
Booking Multiple Services
When booking multiple services on the same day a deposit may be required.
Prepaid Courses of Treatments/Services
Have a validity of 12 months from date of purchase, unless otherwise stated.
TreatCard - Our Loyalty Reward Card
TreatCard points cannot be redeemed for cash, sold or transferred. Your TreatCard must not be transferred to a third party. Points can only be redeemed on certain treatments. Your TreatCard cannot be used in conjunction with any other offer or discount. All client TreatCards remain the property of Beautifully Gorgeous. Beautifully Gorgeous reserves the right to without notice: a. terminate the scheme b. decline to issue Loyalty cards c. withdraw or cancel the loyalty card or scans collected d. alter or amend the terms & conditions of the Beautifully Gorgeous TreatCard scheme.
Gift Vouchers are non refundable and are valid for 12 months from the purchase date and will not be accepted after the expiry date. Vouchers may be used for services only Tuesday to Saturday. Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to your stylist/therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and "failure to show" terms as laid out above also apply to gift vouchers. Gift Vouchers cannot be redeemed against retail products.
We reserve the right to alter prices without prior notice.
Please note that it is illegal to smoke anywhere in the Salon.
Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.
Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.
In the interest of comfort of all our clients, please refrain from talking on a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at the salon.
Please understand that we can cannot accommodate children during your treatment/service. Children must be supervised by an adult during your appointment.
We accept all major credit and debit Cards excluding American Express. We also accept cash. We do not accept cheques. All prices include value added tax at a current rate.
Patch testing is required for selected services before they can be undertaken. We reserve the right to refuse/cancel a treatment/service if the appropriate patch test and required timing have not been met.
Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.